Privacy Policy

At koshinemall.com, we are committed to protecting the privacy and security of our customers' information, particularly as it pertains to health-related personal data. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

1. Collection of Information

We collect information that you provide when you use our products, including but not limited to:

  • Personal identification information (name, email, address, etc.)
  • Health information that you voluntarily provide for the customization of products
  • Payment and billing information

2. Use of Information

The information we collect is used to:

  • Process your orders
  • Personalize and improve our products
  • Communicate with you about your use of our products and respond to your inquiries
  • Comply with legal obligations

3. Disclosure of Information

We will not disclose any health information without your explicit consent except in the following circumstances:

  • To service providers and affiliates as necessary to facilitate our services and only under strict confidentiality agreements
  • When required by law or to comply with legal processes

4. Patients' Rights and Choices

As a patient, you have specific rights regarding your health information. These include:

  • The right to access and receive a copy of your health information
  • The right to amend inaccuracies in your information
  • The right to request restrictions on the use and disclosure of your information
  • The right to receive a report of disclosures of your health information
  • The right to request confidential communications in a certain way or at a certain location
  • The right to opt out of certain disclosures

5. How to Exercise Your Rights

To exercise any of these rights, please contact our Privacy Officer at the contact information provided above. You can request access, corrections, or discuss choices regarding your information.

6. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. All changes will be posted on this page with an updated effective date.

7. Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer. You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact our Privacy Officer.